Account - The main account holder who manages all operations, publishers, users and websites

Sub-Accounts - Sub-Accounts are full-fledged accounts tied to a main account (sometimes called a "parent account"). They can be created by Pro and Enterprise partners.

Users - You can give log in access to people who manage your videos and websites with different levels of access depending on the role assigned to the user.
Admin: Full access to all features and tools, including user administration
Content Producer: Can upload and edit videos and playlists, no access to financial information
Restricted Producer: Can only edit videos and playlists, no access to financial information

Websites - Actual websites where the videos are playing

There are no costs to use try Playwire with a Trial account. When you upgrade to a Pro account, a reccuring charge of $30/mo will be drafted on the last day of each moth. When you upgrade to an Enterpise account, your Playwire Account Manager will discuss custom pricing with you. Any updates to our pricing can be found here.

In order to receive payment from Playwire, we need a W8 or W9 on file for tax purposes. If you reside in the United States you can provide a W9 Tax Form, instructions found here. If you live outside the United States you can provide a W8 Tax Form, instructions found here.

In your account settings, you can view and edit information such as your name, address and contact info, upload your tax form, change your payout methods, enter your Youtube log in credentials and also view your account features, users and websites.

1. Click Account Settings from the top right Account menu
2. You will land on the Overview tab
3. You can edit the Features, Advertising, Payouts and Company Info

To change your main account password, follow these steps:

1. Click Edit User from the top right Account menu
2. Click the Change Password button
3. The New Password input will appear
4. Enter a new password and press Save Changes

If you need to change the password of any user besides your main account, follow these steps:

1. Click Admin from the main left navigation
2. Click Users from the expanded Admin menu
3. Find the user and click Edit under the actions column
4. Click the Change Password button
5. Enter a new password and press Save Changes

The Playwire backend makes it easy to submit a support ticket if you are having troubles. Follow these steps to submit a support ticket:

1. Click Support from the main left navigation
2. Click Submit Support Ticket from the expanded Admin menu
3. Click the Add Support Ticket button
4. Enter your information and press Submit

Playwire offers access to wide variety of analytics, here are some highlights:

• Play data, by video and in total
• Ad impressions
• Bandwidth usage
• Revenue, from your videos and from Sandbox videos
• Estimated CPMs

• Play data - Every 10 minutes
• Ad Impressions - Every 24 hours
• Bandwidth - Every 30 minutes
• Revenue - Every 24 hours
• Estimated CPMs - Every 24 hours

Yes, you are able to use Google Analytics with Playwire. The Bolt Video Player API has events built into the player. Click the Learn More link below to learn how to implement Google Analytics. Learn More

Playwire currently accepts Visa, Mastercard, Amex and Discover credit cards. We are sorry but we currently cannot accept PayPal, debit, and prepaid debit cards as payment.

If you are a Pro partner, a recurring charge of $30 will be drafted to your payment account on the last day of each month. For Enterprise partners, are billed on the 1st of the month for the previous months usage. For example, on February 1st, you would be billed for January's usage.

If you are a Pro partner, a recurring charge of $30 will be drafted to your payment account on the last day of each month. On the 1st of the month, the credit or debit card you signed up with will be charged the amount billed. The charge will show up on your statement from Authorize.net.

Effective Cost Per Mille (Mille means 1000 in latin) - The advertising revenue generated per 1,000 impressions.
* Note - Impressions include all pre-roll and overlay (banner) advertising

All payments are done Net 60 - Payments are disbursed every 60 days or about every 2 months. A minimum of $100 for PayPay and $500 for wire transfers must be earned before you can be payed out.

• Some payment methods may have fees, which we will subtract from the amount earned before you are paid
• We are not responsible for any other fees which may be charged by other parties involved in the payment, such as PayPal
• Within the US we can payout via check and PayPal, but outside the US we can only payout via wire transer and PayPal

1. Click Account Settings from the Account menu in top right nav
2. Click the Payouts tab and click the Payout Methods section
3. Next, you can select your preferred method Check or Paypal
4. Click Save Changes